How the US Chamber Foundation Helps Communities Build Strong Talent Pipelines

Seventy-four percent of hiring managers say a skills gap persists across industries. Talent Pipeline Management® (TPM), the private workforce initiative of the US Chamber of Commerce Foundation, provides employers with a data- and performance-driven approach to identifying and developing talent to solve the problem.

TPM provides employers with a framework to build external pipelines by preparing talent that has yet to come through the door, and internal strategies for filling, upskilling and reskilling existing talent.

With TPM trained individuals from 44 US states, DC and Canada, the application of a talent supply chain approach is spreading rapidly. Here are a few examples of how Arizona, Kentucky, and Vermont are strengthening their talent channels. Read more case studies here.

Assisted Living Nurses Training in Arizona

Local First Arizona

A last study found that annual turnover rates for nursing home nurses were over 94%. To address this issue locally, Creative Care Assisted Living in Mohave County, Arizona has launched an education program to try to build a better talent pipeline at their facility. However, these educational services were limited by significant cost barriers.

Using the TPM framework, Local First Arizona, a nonprofit focused on community and economic development, connected Creative Care to the local workforce board to determine if they can be listed on the Eligible Instructor Provider List (ETPL). Within a month, the workforce board approved Creative Care.

Creative Care now receives payment for each trainee who completes the certified nurse assistant (CNA) course. This includes Creative Care’s new employees and anyone in the community interested in licensing the CNA by creating a talent pipeline for assisted living facilities, home care companies and hospitals in Mohave County.

Building Kentucky’s Cross-Industry Talent Line

Kentucky Chamber of Workforce Center

In Kentucky, 81% of businesses expect moderate to high growth in the next three to five years. Still, 84% are currently struggling to find qualified personnel.

To help bridge this gap and empower employers to lead workforce development, the Kentucky Chamber Workforce Center launched the “Build Kentucky Talent Line” campaign using TPM in 2018. Within two years, employer cooperatives were formed representing hundreds of employers for the state’s most in-demand industries.

These employer collaborators are very good at implementing, building pipelines and seeing results:

  • Collaborating with a community college to create a deck hand training program that prepares job seekers for lucrative, high-demand careers in the maritime industry.

  • Hosting training workshops to establish a new industry reference in the equine industry and recruit and train talent for critical jobs including: second chance recruiting.

  • Partnering with postsecondary healthcare leaders to modernize the clinical rotation model for a stronger pipeline of registered nurses.

  • To connect students with entry-level healthcare jobs that provide professional experience and financial support to increase their likelihood of graduating as a registered nurse.

TPM has helped connect more than 4,000 Kentuckians with job and educational opportunities. While not every community has the capacity to initiate multiple employer collaborations across the state, the Kentucky Chamber Workforce Center’s comprehensive approach to workforce development produces tangible results that positively impact individuals, businesses, and communities.

Creating a Talent Supply Chain in the Vermont Construction Industry

Vermont Business Roundtable

Vermont faces a workforce shortage of 11,000 jobs, with a declining workforce of approximately 1,000 to 1,500 workers each year. Using TPM, the Vermont Business Roundtable began implementing a talent supply chain approach in the construction industry.

The venture has grown rapidly, with 185 Vermont employers now actively involved in multiple industries. Employers estimate Adding more than 6,600 new jobs in 19 critical job categories by the end of 2023.

To fill in demand jobs and show the type of education required to advance in an industry, employers created career ladder diagrams for each of the three industry sectors (eg. build, health careand advanced production) to demonstrate critical roles, required education levels and salaries for skilled trades.

Partnerships between employers and educators have been key to success. The Vermont TPM team introduced all state secondary, post-secondary, and higher education institutions to the concept of developing talent pipelines directly from the classroom to existing Vermont careers.

Strengthening Nursing Programs in Community Colleges

Hospital Workforce Cooperation

Arizona is expected to experience a 23% increase in specialist nursing demand, with 20,508 new vacancies through 2025. To keep up with this demand, hospitals must hire expensive traveling nurses and pay overtime, which is a very costly support model.

To address these critical shortcomings, the Greater Phoenix Chamber Foundation organized the Hospital Workforce Collaboration, which includes nine hospitals in the Phoenix area.

Using the TPM model, the collaborator has partnered with the Maricopa County Community College District (MCCCD) to inform the curriculum of health programs at local community colleges and to resolve previous communication gaps between industry and the community college system. Additionally, the state of Arizona has approved a $5.8 million budget request to expand nursing programs at community colleges that specifically focus on upskilling existing employees. Nearly 300 students graduated through this new talent line in 2021.

The collaboration provided a mechanism for colleges to respond more quickly to market and employer demand, address communication gaps, and align training with employer needs.

Learning the TPM framework, TPM Academy®A training for business, workforce, economic development and education leaders. TPM Co/Lab, an online learning platform to offer the on-demand TPM Academy experience will launch on January 31, 2023. Students will have the opportunity to earn an assessment-based certificate to demonstrate their knowledge of the proven TPM framework and methodologies while building an international community of peer professionals to learn and grow together.

Enhance Your Workforce with Talent Channel Management

In 44 US states, DC and Canada, Talent Pipeline Management® (TPM) practices are applied to skills gap challenges to help employers build scalable, sustainable talent pipelines.

About the authors

Machine Hoover

Machine Hoover

Director of Strategic Advocacy, US Chamber of Commerce

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